Imibuzo Evame Ukubuzwa

FAQ

IMIBUZO EJWAYELEKILE UKUBUZWA

Uwenza kanjani amanani?

Izintengo zethu zingase zishintshe kuye ngokuhlinzeka nezinye izici zemakethe.Sizokuthumelela uhlu lwamanani olusha uma ususithinte ukuze uthole ulwazi olwengeziwe.

Ingabe unenani elincane le-oda?

Yebo, sidinga wonke ama-oda wamazwe ngamazwe ukuthi abe nenani eliqhubekayo le-oda elincane.Uma ufuna ukuthengisa kabusha kodwa ngamanani amancane kakhulu, sincoma ukuthi uhlole iwebhusayithi yethu

Ungakwazi yini ukunikeza amadokhumenti afanele?

Yebo, singanikeza imibhalo eminingi ehlanganisa Izitifiketi Zokuhlaziya / Ukuvumelana;Umshwalense;Umsuka, namanye amadokhumenti okuthekelisa ayadingeka.

Siyini isikhathi sokuhola esimaphakathi?

Kumasampuli, isikhathi sokuhola cishe yizinsuku eziyi-7.Ngokukhiqizwa okukhulu, isikhathi sokuhola siyizinsuku ezingama-20-30 ngemuva kokuthola inkokhelo yediphozithi.Izikhathi zokuhola ziqala ukusebenza lapho (1) sesithole idiphozithi yakho, futhi (2) sinemvume yakho yokugcina yemikhiqizo yakho.Uma izikhathi zethu zokuhola zingasebenzi nomnqamulajuqu wakho, sicela uhlole izidingo zakho ngokuthengisa kwakho.Kuzo zonke izimo sizozama ukwanelisa izidingo zakho.Ezimweni eziningi siyakwazi ukwenza kanjalo.

Yiziphi izinhlobo zezindlela zokukhokha ozamukelayo?

Ungenza inkokhelo ku-akhawunti yethu yasebhange, i-Western Union noma i-PayPal:
Idiphozithi engu-30% kusengaphambili, ibhalansi engu-70% iqhathaniswa nekhophi ye-B/L.

Ingabe unayo iwaranti yomkhiqizo?

Izinto zethu zokwakha kanye nomsebenzi kungaphansi kwewaranti.Kungumsebenzi wethu ukubhekana nazo zonke izinkinga futhi senze amakhasimende ethu aneliseke.

Ingabe sikhona isiqinisekiso ekulethweni okuphephile?

Yebo, sihlala sipakisha izimpahla zethu ezintweni zekhwalithi ephezulu.Siphinde sisebenzisa ukupakisha okukhethekile kwezingozi ezimpahleni eziyingozi futhi siqoke abathumeli abaqinisekisiwe besitoreji esibandayo ezintweni ezizwelayo kukushisa.Izimfuneko zokupakishwa kochwepheshe nezingezona ezijwayelekile zingase zibe nenkokhiso eyengeziwe.

Kuthiwani ngezimali zokuthumela?

Izindleko zokuthumela zincike endleleni okhetha ngayo ukuthola izimpahla.I-Express ngokuvamile iyindlela ephumelela kakhulu kodwa ebiza kakhulu.I-Seafreight iyisixazululo esingcono kakhulu sama-oda amakhulu.Izilinganiso ezinembile zempahla zinganikezwa kuphela uma sithola imininingwane yenani, isisindo kanye nendlela yokuthutha.Sicela usithinte ukuze uthole ulwazi olwengeziwe.